FAQ’s

These are the most often asked questions if you do not find the answer to your question, please just get in touch and we will endevour to supply you with the answer you require.

What should I wear?
Please think about the injury we are photographing. Wear something that makes it easily accessible, and avoid any clothes which leave impressions on your skin. If facial, please don’t wear makeup.

During your sitting please be patient. Adjusting the lights by small degrees makes a difference to the appearance of the scarring.

Have you any disabled facilities?
Our studio is fully disabled friendly. We know first hand how important this question can be.  We are all ground floor.  We have an accommodating WC that can double up as a private changing room too. Our doors are disabled widths for wheelchairs and the only step in the building is 2″ high at the studio’s front door.
How long do the preview appointments take?
We allow an hour and 30 mins for each preview appointment.  Most of the time that is plenty for you to decide how many images you wish to purchase.
Who decides on the images you capture ?

“We do, together!” I will suggest what worked for others in the past and show you samples. Images are usually requested for the session by your council. So we all decide together what will work best for you.

How many photos do you take ?
That’s a good question. I do not count the actual shots I capture. I prefer to count the images we create, ie the number of poses, styles etc so that you have a good selection of different portraits. I do not limit myself, time usually will do that for us.
What are the digital files ?
All Free digital files are supplied as “internet ready” ie: full-size images (12″) at 72 dpi, and are emailed to you. They will all have digital metadata tags copyrighted to our studio and will have been signed with a small signature.

All Purchased digital files are supplied as both “internet ready” and “print ready” ie: full-size images (12″) at 72 dpi, and 300 dpi and are emailed to you. They will all have digital metadata tags copyrighted to our studio and will have been signed with a small signature.

Who owns copyright on my images ?
That’s a very common question and an easy one to answer. The Law answers this question for me. The simple answer is “The photographer who captures the image” will always have copyright of the image, simply because he personally captured the image.   Images are always sold as copies, hence the word “copyright”. You can only purchase copies of images created by someone else.
How long will a session take ?
Portrait sessions are usually one (1) hour, but it’s not really timed. We allow 2 hours between appointments so you don’t feel rushed. We may have discussed your sitting in detail beforehand and will have allocated more time if we feel it is necessary.  Children often determine how long your session lasts!