FAQ’s

These are the most often asked questions if you do not find the answer to your question, please just get in touch and we will endevour to supply you with the answer you require.

Are my passports ready same day?

No, unfortunately, this service is no longer available. Most instant results are rejected due to inadequate quality and I only want to do this for you once.

When are my passports ready?

All our passport images are professionally printed at our lab within days and posted back to me. Arriving usually on Thursdays and Fridays in the 2.30 pm post.

Can you post to me directly?

Yes, we can for a small extra charge of £4.50 first class.

Please note we cannot post Canadian Passports directly to you as they will require the studio info, date and signing on the back.

How many images do you take?

I take as many as required in order to get you at your best.

Can you photograph newborns and babies?

Yes no problem, although they can take longer than 15 mins.

Have you any disabled facilities?
Our studio is fully disabled friendly. We know first hand how important this question can be.  We are all ground floor.  We have an accommodating WC that can double up as a private changing room too. Our doors are disabled widths for wheelchairs and the only step in the building is 2″ high at the studio’s front door.